Returns Process

We have a 30 day returns policy. If you are unlucky enough to have a faulty product please contact us by using our liveChat in the bottom right of your screen - quoting your order number.

We will always do our best to resolve any issues as quickly as possible. Our team will contact you within 24-48 Hours of receiving your returns request (or the next business working day).

Your Statutory Rights

In addition to your statutory rights you can return an item to us up to 30 days after receiving your order.

Your returned item must be in the original packaging and in a saleable condition to be issued a refund. A 15% restocking fee applies. We cannot accept returns of products that have been fitted. 

It is at our discretion whether a refund can be given due to the condition of the product when it arrives back to us.

International Returns

In the event of an order being returned to us, due to incorrect address information, a failed import tax / duty payment or for any other reason. We are not responsible for any costs involved in returning the item to us. We are not responsible for the cost of re-sending items. If your item is returned for one of these reasons and you would like a refund, you can get one. However, this refund will be less any costs incurred in the process of returning the product to us. We will not process the refund until the product is physically back with us.

If an extremely high shipping cost is encountered during the cart process, or no shipping option is available, we will need to do a custom shipping quote for you. This is all just a part of the service when we handle both shipping & returns.